Rights & Responsibilities

You have certain rights if you apply for and receive assistance. You also have responsibilities. Purity Foundation also has responsibilities to you.

Purity Foundation's Responsibilities

Purity Foundation ensures that only eligible people receive assistance. There is a legal responsibility and authority to verify the information you provide. Purity Foundation can collect, use or share your personal information to determine your right of eligibility. 

Purity Foundation needs your permission to discuss your information with any third party. If we need to share your information, we will ask you to fill out a Consent to Disclosure of Information form.

Your Rights

If you apply for and receive assistance, you have the right to:

  • Apply when you are in need

  • Get the information and help you need to complete your application

  • Have your eligibility determined on the basis of the information you provide

  • Get all assistance and services you qualify for

  • Understand your responsibilities to apply for and receive other sources of assistance

  • Be informed about processes and decisions affecting you

  • Ask for an eligibility decision to be reconsidered or appealed.

  • Receive courteous, respectful, efficient and fair service

  • Be treated without discrimination

  • Have service quality complaints addressed in an appropriate and timely manner

Your Privacy

You have the right to have your personal information and privacy protected. When you provide information about yourself and your family, you have the right to be:

  • Asked for information in a fair and lawful way

  • Told why Purity Foundation needs this information

  • Asked only for information that is required to determine your eligibility

  • Told how Purity Foundation will use, disclose and protect your personal information

  • Given access to your own personal records

  • Allowed to request correction of any wrong personal information

  • Given access to a Purity Foundation representative who you can contact for further information

Your Responsibilities

Before you apply and while you receive assistance, you have the responsibility to:

  • Seek out any other income that you may be able to get

  • Show that at least one member of your family unit was financially independent for two full years, unless you're exempt  

  • Be available for any updates needed to expedite your asisstance request

  • Take personal responsibility for becoming self-supporting as you know Purity Foundation provides a temporary means of financial support

  • Provide appropriate identification for yourself and other family members

  • Make sure all the information you provide is true and complete

  • Communicate any change in your circumstances that may change your eligibility